About Us
Romida Teamwear is the clothing arm of Romida Sports, the World's largest cricket retailer.
Set up in 2005 by two former 1st Class cricketers, Romida Teamwear caters for all amateur clubs with the unique insight into the 1st Class requirements.
Romida Teamwear offers both a stock range for instant orders and also a bespoke range for those who want a unique item, the bespoke items can be accessed by using the 'Design Tool' on the main website.
Profile -
Paul Hutchison - Director
Paul signed for Yorkshire CCC aged 16 and progressed into a regular 1st XI player within 3 years. He represented 'The Rest of England' in a Test trial aged only 18. Paul was capped by Yorkshire aged only 21. He was selected for back to back England 'A' winter tours and looked to have a promising career in front of him, however a career defining back injury forced him to remodel his bowling action. Paul later played for Sussex CCC and Middlesex CCC playing over 100 competitive matches taking over 250 wickets.
When Paul changed career in 2005 he took up a position with Surridge Sports where he gained knowledge and experience of the teamwear clothing industry.
Paul moved over to Romida Sports as National Teamwear Manager in November 2005 and has helped the teamwear business establish itself as one of the most trusted brands in the country.
Terms Of Business And Conditions Of Sale
1. METHOD OF PAYMENT
(a) Strictly payment with order.
(b) Cheques or postal orders should be made payable to ROMIDA TEAMWEAR LTD (hereinafter called The Company). Cheques to clear before goods are sent.
(c) Payments by CREDIT CARD.
The company accepts orders by phone or letter using ACCESS, VISA (TSB cards etc), MASTER CARD, AMERICAN EXPRESS, DELTA and MAESTRO cards.
(d) Customer protection:
The Company will not credit cheques to it's account should NONE of the goods ordered be in stock at the time of the order. Cheques will only be paid into The company's account providing part or whole of the order is in stock at the time of receipt of the order.
Credit cards or maestro orders:
Your Card Account No. will only be charged with the sum due for those goods which are dispatched on that day. NB: in case of held cheques , The Company reserves the right to credit it's account when goods previously out of stock have definitely been dispatched to The Company by the appropriate supplier or manufacturer.
(e) Orders will only be accepted on account from Schools and Local Authorities on receipt of an 'Official Order Form' from that Authority. Payment is strictly NETT 14 days from date of invoice.
2. OVERDUE ACCOUNTS
(a) IN ALL CASES OF OVERDUE PAYMENT The Company shall be entitled without prejudice to it's right to recover any amount from the purchaser and reserves the right to withdraw any such discounts as have been allowed from the recommended retail price as clearly displayed in The Company's Catalogue which is operative at the time of sale. The Company reserves the right to charge INTEREST at a rate of eight per cent over the fixed BANK RATE at the time of recovery of the monies overdue.
(b) TITLE OF THE GOODS SHALL REMAIN WITH THE COMPANY UNTIL FULL PAYMENT IS MADE BY THE PURCHASER.
3. VAT
The Company reserves the right to amend VAT if necessary. This is included in all prices shown in the current catalogue of The Company at 20%.
4. PRICES
The Company reserves the right to alter prices as and when necessary, subject to increases by suppliers and manufacturers. Catalogue prices cease effect from Oct 31st of this year.
5. EXPORT ORDERS
Export orders outside the UK and EC countries will not be charged VAT. This can easily be deducted (divide by 1.2 to arrive at the price less VAT). EC Countries now pay full VAT.
6. CARRIAGE
All orders will be charged £6.50 post and packing for standard UK delivery areas. Exceptions are: Northern parts of Scotland, Isle of Man, Northern Ireland and Channel Islands. These named ares will be charged £15 p&p. These areas may take up to 5 working days. For orders outside the UK including Eire the full cost of carriage will be charged by The Company. The cost of obtaining 'Certificates Of Origin' will be charged. We shall contact the customer before charging or sending with an accurate postage cost.PRIORITY DELIVERY is subject to an additional charge of £10.00 irrespective of value of order. FULL CARRIAGE WILL BE CHARGED ON CRICKET NETS AND MATS ETC. NB. MAXIMUM WEIGHT FOR PRIORITY SERVICE IS 20kg.
7. DESPATCH OF GOODS
Please allow up to 7 working days for delivery. The Company will endeavour, wherever possible, to dispatch goods by return (when cheques have been cleared). During MARCH and APRIL, because of sheer volume of orders, it may not always be possible to dispatch by return but every effort will be made by The Company to dispatch as soon as it is humanly possible. Orders will be dispatched in order of receipt.
8. ORDER SERVICE
Priority orders will be accepted if placed before 12 noon Monday to Thursday (NB. we cannot deliver next day on Saturdays, ie Friday orders). A priority order enables you to have your goods packed and sent out on the day of the order. If some items are out of stock we will send the items in stock and balance will be sent ASAP as soon as they come back into stock. Your Priority Order will be sent out on a next day delivery by Parcel Force and 99.9% will be delivered the next day - please allow for the eventuality that your parcel may be delivered within 48 hours, although this is unlikely. The additional £10.00 for Priority Service includes Priority picking, packing and dispatch by Next Day Service, the latter is out of our control and no monies will be refunded for parcels which do not arrive next day.
REMEMBER -
a signature is required - do not ask for a parcel to be sent to home if there is no one in. We can send parcels to your workplace - no problem. EXTRA CHARGE FOR A PRIORITY ORDER SERVICE is £10.00 extra, ie £10 normal plus £6.50 = £16.50. Priority Service is only available within boundary exceptions showing our standard delivery terms.
9. DAMAGED OR UNSUITABLE GOODS
(a) In the event of goods being damaged in transit or unsuitable recipt, the customer MUST NOTIFY The Company within 48 hours of recipt of goods otherwise no liability can be accepted by The Company.
(b) Damaged or unsuitable goods should be returned unused to arrive at Romida Teamwear Ltd, West Vale Buildings, Wakefield Road, Brighouse, HD6 1PE, within 14 days of receipt of goods otherwise no liability can be accepted by The Company.
(c) Where goods are damaged in transit, The Company will replace immediately on receipt of damaged goods being returned.
(d) Where goods are returned unsuitable The Company will either replace with change of size or different product, or will refund all monies paid apart from postage dependent on the specific instructions of the customer, provided 9(a) and 9(b) are adhered to.
10. RETURNS AND DAMAGES
IN ALL CASES ITEMS MUST BE RETURNED BEFORE THE CHARGES CAN BE REIMBURSED OR ITEMS REPLACED
Damaged goods in transit -
In the event of an item being damaged on receipt we request that they be returned for our inspection immediately. Under no circumstances must items be continued to be used when damaged, as you will have been deemed to have accepted the goods in their damaged condition. Before replacement goods or refunds can be issued , goods must be returned for our inspection and if necessary the item may have to be returned to the manufacturer for testing. Postage and packing fees will be reimbursed for the return despatch on justified damage claims.
Returns -
We offer 14 days unconditional approval on any item purchased from our Mail Order Department. You can claim a full refund (less postage and packing) on any unsoiled items returned to us within 14 days or alternatively, if you wish, you may exchange the item. Refunds and Exchanges may only be processed when the returned items have been received by ourselves. Items must be returned in their original packaging. Items must not be returned Freepost as this is purely a letter service. We do recommend that you obtain a certificate from the Post Office and consider insuring your parcel in order than you can claim for any loss or damage, as we are unable to compensate for parcels that are mislaid in transit. Postage on items returned for exchange will be charged at cost. Please enclose a letter with details of exchange. On receipt of a returned item which was originally paid for by credit card the account of the person who originally paid for the goods will be refunded. Where an exchange item is required the card will be amended if necessary on despatch. Romida Teamwear Ltd will not re-imburse any costs incurred by the customer, on a return once an item has been used. The customer shall assume full responsibility for costs of returning a used product that may require exchanging/repairing. Please send all returns to the following address: ROMIDA TEAMWEAR LTD, WEST VALE BUILDINGS, WAKEFIELD ROAD, BRIGHOUSE, HD6 1PE. Cheque refunds can only be made in the name of the original customer. If we send an incorrect item we will refund all your postage incurred for the return.
Embroidered returns -
Embroidered garments (club crest etc) are "made to order" based on customer order confirmation of all order details. refunds/returns for bespoke team wear orders with a confirmed customer order will not be accepted. The goods shall be required only to conform to the specification in the Buyer’s Purchase Order. Photographs or sketches are for illustrative purposes only and may not exactly match the product itself.
11. COMPLAINTS
(a) GOODS BECOMING FAULTY AFTER USAGE should be returned to The Company immediately. The Company will either replace or where suitable repair as necessary if applicable. The Company has a reputation for dealing in the very best branded goods and has the security of the manufacturers behind it for your benefit.
(b) Claims re faulty Goods will be assessed by The Company, and The Company will adjudge the claim taking into account the age, amount of usage, correct care and maintenance by the customer etc. All claims will be subject to 'Fair Wear and Tear' with regards to the purpose for which the goods are offered, ie usage during a normal game of cricket. The Company's decision is final.
(c) Action by The Company regarding claims against faulty goods should the claim be adjudged by The Company to be made justified in respect of defective workmanship and materials. The Company will offer to replace or refund the payment made. The Company is liable for nothing more than the contract price of the goods which are subject of the complaint.
(d) The Company takes all usual and reasonable precautions to insure the excellence of workmanship and materials, and to the suitability of the goods for the purposes for which they were made (ie the game of cricket).
12. GUARANTEE
The Company guarantees all goods supplied against faulty workmanship and defective materials. If the goods are unsuitable of faulty on receipt, The Company guarantees to issue a full refund or exchange immediately on return of the goods providing that 9(a) and 9(b) are adhered to as set out above. Romida Teamwear Ltd reserve the right to refuse sale for items that have been advertised, by price or picture, online or in catalogue incorrectly.
13. QUOTATIONS
The standard quotation is guaranteed for 30 days unless otherwise stated.
